If animals are scanned at destination farm, before a 'move off farm' event is entered; a new animal will be created upon scanning the EID. To merge the two animals into 1 record in BoviSync follow the video below. At the end is a section about merging animals at the same location that share a number of fields. See this section for more information on when an animal record will be merged.
The following must be the same in both animals for a merge to occur. One animal can have the information missing for it to not be considered a conflict and permit the merge:
Eartag
EID
Is Registered (yes/no value)
Registered ID
Registration Country
Registration Status
Birth Date
Sire ID
Dam (genetic)
Dam ID born to (Entered by fresh event entry to different animals)
Some additional criteria that prevents merging:
If the animals are both offsite and have different owners
Unique EIDs or Eartag
The animal may not have any daughters
If both animals have test day or parlor data
If they are 180 or more days apart in age
If they have the same owner, except in the case of saving a newly created animal from an offline device
After you have ensured that those items match both animals' records:
Move the animal back to it's home farm
Login to the animal's home farm
Delete the 'move off farm' event you created in step 1
Login to the farm the animal was at, the two records will be merged into one.
If the merge feature is causing unwanted animal merges, please contact our Customer Success Team. We will enable an additional feature that will help prevent merges from occurring.