TeamViewer Quick Support App
TeamViwer Quick Support App allows BoviSync technicians to remotely control your mobile device, see exactly what you see on the device, and share text/data directly to and from the device.
System Requirements:
Android version 4.0 and later
Written Instructions:
1. Open the Google Play Store
2. Search for 'TeamViewer Quick Support'
Link to Play Store: TeamViewer QuickSupport
3. Tap 'Install' to begin downloading and installing the app
4. Open the App, and you will see a series of screens as shown below. You must allow all terms & conditions to allow access to the app
5. Share "Your ID" with the support person
6. Once the Support Technician connects to the device, you will be prompted with this message:
7. Tap 'Allow' on the dialog box
The BoviSync Support technician now has remote access to the device.
Pro-Tip:
TeamViewer has over 100 Add-Ons for their QuickSupport App. If prompted to install an Add-On, please do so. This allows the TeamViewer QuickSupport app to have better functionality for that specific device.
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